1. Returns

If you are not satisfied with your purchase, you may request a return or exchange within [X] days of receiving your order. To be eligible for a return, the item(s) must be unused, unopened, and in the same condition in which you received them.

2. Non-Returnable Items

Certain types of items (such as customized or perishable goods) are not eligible for returns. Please check product descriptions for details on non-returnable items.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed back to your original payment method within a certain amount of days.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at hanag@hannagg.com

5. Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, any original shipping costs will not be included in your refund.

6. Contact Us

For any refund or return inquiries, please contact us at:
 Email: hanag@hannagg.com

 Phone: 443-609-7444

Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our Site or purchase our products.

2. Information We Collect

  • Personal Information: Name, email address, mailing address, phone number, payment details, and any other information you provide when you place an order or create an account.
  • Usage Data: Information about how you access and use the Site, such as your IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

  • To Process Orders: We use your personal information to process transactions, ship products, and communicate order updates.
  • To Improve Our Site: Usage data helps us understand how users navigate the Site, so we can optimize content and user experience.
  • Marketing Communications: With your consent, we may send you promotional materials about new products or special offers.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. You can set your browser to refuse cookies or indicate when a cookie is being sent. However, some parts of the Site may not function properly without cookies.

5. Sharing and Disclosure

We may share your personal information with third-party service providers (e.g., payment processors, shipping companies) who assist in running our operations. These providers are authorized to use your personal information only as necessary to provide services to us. We do not sell or rent your personal information to third parties.

6. Data Security

We strive to protect your information using industry-standard security measures. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our products and Site are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly take steps to delete such information.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective when posted.

10. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:
 Email: hanag@hannagg.com

 Phone: 443-609-7444